Last updated: 18/06/2025

Garden Life Landscapes (“we”, “our”, or “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and store information you provide to us.

Who we are

We are Garden Life Landscapes, a family-run landscaping business based in Walton-on-Thames, serving customers across Surrey and Greater London. If you have any questions about this policy, you can contact us at:

📧 gardenlifelandscape@outlook.com
📞 +44 7769 648305

What Information We Collect

We may collect the following personal data when you contact us via the website, email, phone, or social media:

  • Name
  • Email address
  • Phone number
  • Address (if provided for a quote)
  • Any other details you voluntarily submit via forms or messages

We do not collect sensitive personal information.

How We Use Your Information

We use your personal information to:

  • Respond to enquiries or service requests
  • Provide quotations and carry out contracted work
  • Communicate with you about scheduled visits or follow-ups
  • Maintain records for administrative or legal purposes

We will never sell or rent your data to third parties.

Legal Basis for Processing

IWe process your information under one or more of the following legal bases:

Legitimate interest – to respond to general enquiries or improve our services

Consent – when you fill out a contact form or request a quote

Contract – when providing landscaping services to you

How Your Data is Stored

Your data is stored securely in our email system and devices protected by passwords and encryption where possible. We retain data only as long as necessary for our business or legal obligations.

Sharing Your Information

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

We may share your data with:

  • Trusted subcontractors (only if necessary for completing agreed services)
  • Legal authorities, only if required by law

We do not share your data for marketing or advertising purposes.

Your Data Rights

You have the right to:

  • Access a copy of the data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw your consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please email us at gardenlifelandscape@outlook.com.

Cookies and Website Use

Our website may use basic cookies to ensure functionality or improve user experience. We do not use cookies to track personal information or behaviour for advertising purposes.

Changes to This Policy

We may update this Privacy Policy occasionally. Please revisit this page to stay informed.